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How do I request that the library purchase a book? How do I request an item for reserves? Who decides if the book will be purchased or not? Why worry about things already owned by other USMAI libraries? What are priority levels? When and how should I use them? How do I know when a book is in the library? When I request a book, when will it be ordered? When will the book get here? What are the roles of Collection Management, Serials, and Acquisitions in the ordering process? Which department do I contact with other questions?