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UMBC supports Webex video and audio conferencing giving all faculty, staff and students accounts to host virtual meetings. Any UMBC account holder can schedule meetings and make use of the many advanced tools within the program to share their screen, and collaborate with members of our community. The Webex Education Connector is an integration for Blackboard that allows faculty to schedule Virtual Meetings and create appointment slots for Office Hours with students. It works with Webex Teams and with Webex Meetings, Webex Events, and Webex Training, but requires an additional step (see features table).

If you have any problems or questions about Webex, please go to https://my.umbc.edu/help and submit an RT ticket for general Webex setup support, training, etc.

Tell Me

If you are teaching an Original Blackboard course...
  1. Log into your Blackboard course shell.
  2. Navigate to your course menu on the left.
  3. Go to Other Bb Tools.
  4. Locate and click on Webex.
If you are teaching an Ultra Blackboard course...
  1. Log into your Blackboard course shell.
  2. Click on Books and Tools from the left menu.
  3. Locate and click on Webex.

TIP: If you want students to access Webex, please click on the (+) to add the link to your course content area. Otherwise, be sure to direct them to Books & Tools.

Setting up Webex in your Blackboard Course

  1. Check the boxes for the features you want to use. 

    FeaturePurposeComments
    Classroom Collaboration Supports Webex Teams. Read more. ↗︎

    If you want to use the Classroom Collaboration feature, you must also open an RT ticket to have a Bb system admin authorize the integration for your course. If you attempt to authorize the LMS integration yourself, you will receive an error message.

    Virtual MeetingsAllow you to schedule a one-time or recurring meetings with your students. The meetings you schedule will appear in your Webex app. No additional authorization is required. Read more. ↗︎No additional authorization is required unless you want to award points for attending a meeting.
    Office HoursProvide links for your students to reserve times to meet with you virtually via Webex. You will receive an email notification when an appointment is scheduled.  Read more. ↗︎No additional authorization is required.
  2. Click the blue Apply button.

Other Features

  1. Verify and set the timezone. It is set to Eastern Standard by default.
  2. Attendance Grading: You can award participation points automatically when they attend a meeting. Your course must be authorized by a Bb system admin to use this feature. You cannot turn off the grading once enabled.
  3. Reminder Bot will post a message in Webex Teams before a Webex meeting begins.
  4. Analytics will tell you how many meetings have been scheduled.

Resolving Authorization Error Messages

When trying to use Webex integration in Blackboard, you may receive the following error message:

"Your webex authorization has expired. Please reauthorize Webex."

The Webex connection periodically expires and requires reauthorization. The following steps should help resolve this issue:

  1. Access Webex from your course.
  2. Click the Virtual Meetings tab.
  3. Select the LOG OUT icon in the top right corner of the screen.


  4. Sign back in to UMBC's Webex service.
  5. After you are signed in, accept the permission request prompt.




If you have any problems or questions about Webex, please go to https://my.umbc.edu/help and submit an RT ticket for general Webex setup support, training, etc.