The guide below illustrates a few different ways to locate the Creative Cloud desktop app on your computer. You must be signed in to the Creative Cloud desktop app in order to use Adobe apps since all Adobe Creative Cloud apps installed on your device are disabled if you are not signed in to it. UMBC owned computers set up by DoIT already have the Creative Cloud desktop app installed. If you cannot find the Creative Cloud desktop app in any of the locations listed below, it is likely not installed (install instructions can be found here).

After following the instructions below to locate and open Creative Cloud desktop app, please make sure you are signed in to it.


Locating and opening the Creative Cloud desktop app

In Windows:

  • You can search for Adobe Creative Cloud in the Start Menu and open it by clicking it.
  • If you have a desktop icon named Adobe Creative Cloud, you can click on it to open it. 



  • You can open it by clicking the cloud icon in the Windows taskbar.

    Animation gif showing a mouse cursor clicking the Adobe Creative Cloud icon in the Windows taskbar.

In Mac:

  • You can look for Adobe Creative Cloud in the Applications folder and open it by clicking it.



  • You can find it in by clicking the cloud icon located in the macOS menu bar (near the very top right of your screen).

    An image showing the location of the Adobe Creative Cloud icon in the macOS menu bar.


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