Don't See What You're Looking For?

Help Us Improve

Browse by Collection

Skip to end of metadata
Go to start of metadata

Tell Me

Please select your browser from the list below:

  • Open Internet Explorer
  • Select Tools
Don't see Tools? Press the Alt key on your keyboard.
  • Select "Delete Browsing History..."
  • Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.
  • You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.
  • Open Safari
  • Click on Safari in the menubar
  • Click on Reset Safari
  • Make sure that Remove All Website Data is checked
  • Click on Reset

If you are using Safari 8 (OS X 10.10 Yosemite) please use the instructions below:

  • Open Safari
  • Click on Safari in the menubar
  • Select Preferences
  • Click the Privacy Tab
  • Select Remove All Website Data...
  • Click Remove Now

For more information visit

  • Open Firefox
  • Select Preferences
  • Select the Advanced panel
  • Click on the Network tab
  • In the Cached Web Content section, click Clear Now
  • Close Preferences box
  • Open Mozilla Firefox.
  • Click the Firefox button and then choose Options.
Note: If you're using the menu bar, choose Tools and then Options instead
  • With the Options window now open, click the Privacy tab.
  • In the History area, click the clear your recent history link.
Tip: If you don't see that link, change the Firefox will:option to Remember history. You can change it back to your custom setting when you're done
  • In the Clear Recent History window that appears, set the Time range to clear: to Everything.
  • In the list at the bottom of the window, uncheck everything except for Cache and Offline Website Data.

Note: If you wish to clear other kinds of stored data, feel free to check the appropriate boxes. They will be cleared with the cache in the next step

Tip: Don't see anything to check? Click the button next to Details
  • Click on the Clear Now button.
  • When the Clear Recent History window disappears, all of the files saved (cached) from your Internet browsing activities in Firefox will have been removed.
  • Open Google Chrome.
  • Click the button with the three horizontal lines/dots (below the X button).
  • Go to Settings.
  • Under the Privacy and security section, click Clear Browsing Data.
  • Make sure that Cached images and files and Cookies and other site data are checked and that the time range is set to All time.
  • Click Clear browsing data.

Rate this Article

Feedback: Correct or Suggest an Article | Request Help