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Troubleshooting tip: If you are pulling reports or unofficial transcripts from Peoplesoft and nothing happens after processing, try turning off the pop-up blocker.


  1. Select Tools from the Mozilla Firefox taskbar.
  2. Select Options from the drop-down menu.
  3. Select Content from the Options dialog box.
  4. To disable all pop-ups, uncheck the Block pop-up windows radio button.
  5. Select Close.
  1. Click Firefox.
  2. Click Preferences.
  3. Select Content.
  4. Un-check Block pop-up windows.

Google Chrome

  1. Click on the WRENCH (upper right hand corner).
  2. Click on SETTINGS.
  3. Scroll to PRIVACY, Click on Content Settings.
  4. Scroll to POP-UPS.
  5. Check Allow All Sites to show Pop-Ups.
  6. Click OK.

Internet Explorer

  1. Click Tools menu.
    • Press Alt-T if you don't see a menu  
  2. Click Internet Options.
  3. Click Privacy tab.
  4. Under Pop-up Blocker, UnCheck Turn on Pop-up Blocker.
  5. Click OK.


  1. Click Safari in the menu bar.
  2. Click Preferences.
  3. Click the Security tab.
  4. In the Web Content selection, uncheck the box next to Block pop-up windows.

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