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Select an option below:

Option 1

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Video - I have forgotten my myUMBC password. What should I do?
Video Length - 01:28

Option 1 applies to those who have set their security questions. If you don't know if you've set your security question, please see option 2.

  1. Go to
  2. Enter your Email address, UMBC Campus ID, or myUMBC username then click Next
  3. Verify your e-mail address
  4. Answer your security questions
  5. Password reset link sent to your alternate e-mail address
    This link will be active for 24-hours only

Option 2

If you forget your password, you should contact the DoIT Technology Support Center at 410-455-3838. We will not be able to tell you what your existing password is but you will be able to reset it to a new one.

Please provide TSC with the following information:

  1. Alternate (non-UMBC) email address, e.g.,,
  2. Alternate phone contact
  3. CampusID (printed on your red UMBC ID)

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