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Option 1

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Video - I have forgotten my myUMBC password. What should I do?
Video Length - 01:28

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Option 1 applies to those who have set their security questions. If you don't know if you've set your security question, please see option 2.

  1. Go to https://webadmin.umbc.edu/admin//Security/PasswordAssistance
  2. Enter your Email address, UMBC Campus ID, or myUMBC username then click Next
  3. Verify your e-mail address
  4. Answer your security questions
  5. Password reset link sent to your alternate e-mail address
    This link will be active for 24-hours only

Option 2

If you forget your password, you should contact the DoIT Technology Support Center at 410-455-3838. We will not be able to tell you what your existing password is but you will be able to reset it to a new one.

Please provide TSC with the following information:

  1. Alternate (non-UMBC) email address, e.g. sample@yahoo.com, sample@gmail.com, sample@netzero.net
  2. Alternate phone contact
  3. CampusID (printed on your red UMBC ID)

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