Known issue, March 25, 2020: WebAssign Access. There is a known issue with some institutions accessing WebAssign with their releases of Bb SaaS — WebAssign will not open in a new window, so students get caught in a loop and cannot log in.
Cengage recommends 3 workarounds:
- Open WebAssign in a new tab from Blackboard by right clicking the WebAssign link.
- Login directly to Cengage or WebAssign and access assignments.
- Use any browser other than Chrome.
First check our FAQs for WebAssign:
- If the articles above do not resolve your issue, please contact WebAssign's support:
Online - https://webassign.com/contact-us/
Phone - 800.354.9706