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Known issue, March 25, 2020: WebAssign Access. There is a known issue with some institutions accessing WebAssign with their releases of Bb SaaS — WebAssign will not open in a new window, so students get caught in a loop and cannot log in.

Cengage recommends 3 workarounds:

  • Open WebAssign in a new tab from Blackboard by right clicking the WebAssign link. 
  • Login directly to Cengage or WebAssign and access assignments. 
  • Use any browser other than Chrome.
  1. First check our FAQs for WebAssign:

  2. If the articles above do not resolve your issue, please contact WebAssign's support:

Online -
Phone - 800.354.9706

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