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Due to COVID-19, the Technology Support Center's physical office is open with limited staffing for in-person support Monday-Friday from 9 a.m. - 5 p.m. and Saturdays from 12 noon - 5 p.m. Online and phone support are still available during the hours listed below.

The Technology Support Center is located on the first floor of the Library to the right of the security gates. Customers can stop by or call the office at (410) 455-3838 should they need additional support not covered in the FAQs. Customers may also submit an RT Support ticket by going to or clicking the Request Help button in the sidebar of any FAQ article.

Fall 2021

Monday - Thursday

8 a.m. - 8 p.m.


8 a.m. - 6 p.m.

Saturday - Sunday

12 noon - 6 p.m.


Monday, September 6, 2021: Closed

Thursday, November 25, 2021: Closed

Friday, November 26, 2021: Closed

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