The Technology Support Center is located on the first floor of the Library to the right of the security gates. Customers call the office at (410) 455-3838 should they need additional support not covered in the FAQs. Customers may also submit an RT Support ticket by going to or clicking the Request Help button in the sidebar of any FAQ article.

For in-person support, we recommend calling ahead to make an appointment and confirm the availability of support for your particular support request.


Monday - Thursday

8 a.m. - 8 p.m.


8 a.m. - 6 p.m.


12 noon - 6 p.m.


Monday, June 19th CLOSED
Tuesday, July 4th CLOSED

Rate this Article

Feedback: Correct or Suggest an Article | Request Help