On January 31, 2019, Blackboard released an update impacting the desktop application for TurningPoint Cloud and preventing instructors from importing their participant list. Users who tried to connect to the Blackboard integration received the error message stating the system is unable to connect to the server. To poll with the TurningPoint software this semester, users will need to download the patch version of TurningPoint Cloud or upgrade to TurningPoint 8. The instructions below explain how to download the patch version of TurningPoint Cloud. If you would like to upgrade to TurningPoint 8, please visit the following FAQ page: How do I upgrade to TurningPoint 8?
- Go to https://www.turningtechnologies.com/downloads/turningpoint-cloud/
- Click on the appropriate software version for your computer to begin the download.
- For PC, the Install version is recommended if you only want to install the software on your own computer. The No Install version is recommended if you are planning on installing the software on a different computer, or on multiple computers, as you can save the No Install executable to a flash drive or network drive and run the installation multiple times.
Once TurningPoint Cloud has finished installing, you will be prompted to create an offline password. This is recommended so that you can access TurningPoint Cloud without an Internet connection.