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Warning

On January 31, 2019, Blackboard released an update impacting the desktop application for TurningPoint Cloud and preventing instructors from importing their participant list. Users who tried to connect to the Blackboard integration received the error message stating the system is unable to connect to the server. To continue polling with TurningPoint software, users must upgrade to TurningPoint 8.

If you are a new user, please visit the following FAQ page How do I download TurningPoint 8 on my computer?
If you are upgrade to TurningPoint 8 from TurningPoint Cloud, please visit the following FAQ page: How do I upgrade to TurningPoint 8?

In order for the users to be able to download participant lists from Blackboard, they must have the latest version of TurningPoint 8 installed on their computers.

Tell Me

  1. Visit the website https://account.turningtechnologies.com/account/
  2. Sign into your TurningPoint account
  3. Scroll down to "Available Courses"
  4. Locate the class you are teaching with TurningPoint 8
  5. Click on "Connect"

Note: When you click connect, it will move from Available Courses to Current Courses. In TurningPoint 8, your participant list is called a course. Once you have completed these steps, you will see your course listed in the desktop application for TurningPoint 8 when you log into your account.

If you do not see your courses listed under Available Courses, click on "Blackboard Sign In" to be redirected to your Blackboard account. 

Original Course View:

Once in your Blackboard account, 

  1. Enter the Blackboard shell you plan to use clickers with.
  2. Click on "Other Bb Tools" on the course menu 
  3. Click on "Register Your Clicker"

This will take you back to your TurningPoint account where your courses should be listed under Available Courses. 

Ultra Course View: 

Once in your Blackboard account, 

  1. Click on "Books and Tools" under Details & Actions
  2. Click on "Register Your Clicker: 

This will take you back to your TurningPoint account where your courses should be listed under Available Courses. 

Recommended Article

How do I update a clicker Participant List?


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