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Position: Sr. Associate Instructional Designer-Retail Bank (R52547)

Company: Capital One

Location: Plano, Texas; McLean, Virginia; Vienna, Virginia

Description: This role will be responsible for the design and development of a diverse set of learning materials to support our Retail Branch line of business. This individual will partner closely with key business partners to translate business intent into engaging learning materials, with a focus (though not exclusively) on digital-first learning methods. This individual will analyze learning needs, design and develop blended learning solutions, and measure and report out on learning effectiveness.  S/he will work closely with multimedia specialists and graphic designers to script videos, storyboard e-Learning courses, structure simulations, create digital games, and much more. 


  • Increase the effectiveness of learning solutions by identifying and recommending  format/modalities that create an optimal learning experience
  • Design and develop curriculum, programs, learning materials and performance support tools (including self-study, classroom, eLearning, etc.) based on industry design standards for a given modality (includes traditional, web, and mobile design).
  • Design content, including (but not limited to) measurable learning objectives, leaders and participant materials and tools, experiential scenarios and simulations, assessment and evaluation questions
  • Decrease required development time through proficient use of Articulate Storyline for eLearning development
  • Demonstrate an aptitude for, knowledge of, and agility with new learning technologies in a fast-paced, ever-changing environment

Basic Qualifications: 

- Bachelor’s Degree or military experience
- At least 
2 years of experience in Training Design and Development

- At least 1 year of experience with Articulate Storyline or Adobe Captivate to create online or eLearning courseware

Preferred Qualifications: Master's Degree in Instructional Design or Instructional Design Technology

Additional Responsibilities, Qualifications, and to Apply Visit:

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